搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 35.0.1 does not install, despite repeated attempts in OS X Yosemite.

  • 2 个回答
  • 9 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

被采纳的解决方案

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

定位到答案原位置 👍 1

所有回复 (2)

more options

What do these prompts look like? How do I create a screenshot of my problem?

Are you getting prompted to update your current installation?

more options

选择的解决方案

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.