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my new envy printer will not respond

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just bought a new printer. An hp envy 4500 . been through all st up arrangements but printer will not print my documents. it does respond to hp instructions such as test print. what am i doing wrong?

just bought a new printer. An hp envy 4500 . been through all st up arrangements but printer will not print my documents. it does respond to hp instructions such as test print. what am i doing wrong?

被采纳的解决方案

hi andersjg, sorry but we can only help you with subjects about mozilla products in this forum. if you need help setting up your new printer, please contact hp's support instead. thank you for your understanding!

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选择的解决方案

hi andersjg, sorry but we can only help you with subjects about mozilla products in this forum. if you need help setting up your new printer, please contact hp's support instead. thank you for your understanding!