搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

ever since installing Thunderbird, I cannot access Outlook-online in FireFox

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 dmmoran

more options

I installed Thunderbird to backup my Hotmail/Outlook email the night before last, and ever since when I try to access Hotmail it opens, but most of the screen is blank, and none of the links to the Inbox or any of the folders do anything. I tried to save the screenshot as a .bmp & .doc so I could upload below, but both times it gave a vague error message that there was an error....

Thanks,

dorothy

I installed Thunderbird to backup my Hotmail/Outlook email the night before last, and ever since when I try to access Hotmail it opens, but most of the screen is blank, and none of the links to the Inbox or any of the folders do anything. I tried to save the screenshot as a .bmp & .doc so I could upload below, but both times it gave a vague error message that there was an error.... Thanks, dorothy

被采纳的解决方案

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
more options

I logged onto Firefox tonight and was shocked to see my Hotmail/Outlook looking like it should, not sure what it was, but it is fixed, :o)