搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I rollback an version upgrade (e.g. 31.5 appears to have problems. How do I "rollback" to my prior instance of Thunderbird)??

  • 4 个回答
  • 2 人有此问题
  • 19 次查看
  • 最后回复者为 ndabunka

more options

I recently accepted an "auto updae" to bring my release to version 31.5. Emails can no longer be DELETED....at all. How can I return to the prior verison of Thunderbird so that I can delete emails once more?

I recently accepted an "auto updae" to bring my release to version 31.5. Emails can no longer be DELETED....at all. How can I return to the prior verison of Thunderbird so that I can delete emails once more?

被采纳的解决方案

Thunderbird is designed, as are many programs, to separate the data from the program. If you uninstalled Word, you wouldn't expect all your .docx and .doc files to go too, would you?

You can uninstall and reinstall the Thunderbird program, and the data files (in your so-called profile), remain untouched.

https://support.mozilla.org/en-US/kb/profiles-tb

However, you can and should make a backup copy of your profile so you can get back to where you are now if anything behaves unexpectedly.

定位到答案原位置 👍 1

所有回复 (4)

more options

You can download any past version of Thunderbird from here:

https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

more options

Zenos said

You can download any past version of Thunderbird from here: https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

Thanks but unless I KNOW that I will be able to retain all my existing emails, I am not certain I would want to "reload" from scratch. Do you now (for a fact) that simply re-loading an older version would retain my existing emails?

more options

选择的解决方案

Thunderbird is designed, as are many programs, to separate the data from the program. If you uninstalled Word, you wouldn't expect all your .docx and .doc files to go too, would you?

You can uninstall and reinstall the Thunderbird program, and the data files (in your so-called profile), remain untouched.

https://support.mozilla.org/en-US/kb/profiles-tb

However, you can and should make a backup copy of your profile so you can get back to where you are now if anything behaves unexpectedly.

more options

Thanks. I was able to verify that the trash folder was corrupted. Simply removing the trash & trash.msf hasn't worked but I do have a second trash file in th elocal folders so I am working temporarily using that for now. I will delete the existing TB program and then re-install over the weekend backing up data in advance.