''terrace [[#question-1049662|said]]'' <blockquote> I just got yhe message " your profile cannot be loaded" see attached. So, i created a new profile but now my bookmarks are missing. How do i restore them please? I have a backup for my computer on a removable disk. </blockquote> Hello terrace, If you have previously restored bookmarks, it is very easy to recover them. Follow this method: * Press ''Ctrl + Shift + B'' which will bring your bookmarks library. * Now at the top of that window you'll find '''Import and Backup''' dropdown. * Click there and chose ''Restore'' and then select ''Chose file'', then locate where you have stored your backup. That's it, hope it will work for you.