I can not longer download my email from Office 365. It stopped working on March . What can I do?
No changes were made to Thunderbird. I now get a "connection refused" message when I try to download email. I tried reloading Thunderbird with no luck. I also deleted my saved passwords and now do not get a prompt for my password.
No changes were made to Thunderbird. I now get a "connection refused" message when I try to download email. I tried reloading Thunderbird with no luck. I also deleted my saved passwords and now do not get a prompt for my password.
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This could be due to your Firewall blocking Thundrebird.
Example: I use Norton Anti-Virus/Firewall. Sometimes, after an update, Norton still thinks it can allow only the previous version.
I then have to close Thunderbird and access Norton.
Settings > Network > Smart Firewall > Program Rules Locate Thunderbird and set to 'Allow' On one occassion, I have had to block, ok and then reset to Allow.
If you use another Firewall/Anti-virus program, then there will be similar settings. So check this first.