搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox will not open after Lollipop 5.0.1 on HTC one M8

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 webtechgal

more options

I have the same issue as multiple others have posted. Have an HTC One M8 It was working great with Firefox until the Android 5.0.1 Lollipop update was installed today. Now Firefox does not work - simply opens and crashes at count of 5. Wants to send report. Restart, does same thing. Tried - Uninstalling and reinstalling (latest version through GooglePlay). Clearing cache. Booting into recovery and clearing cache partition. None of these items fixed the issue. Please fix Firefox for my phone soon! I am a website developer and need my Firefox. Not to mention I don't care for those other options. Though Chrome and Dolphin seem to be working fine. Please don't make me use these other guys. Thanks!

I have the same issue as multiple others have posted. Have an HTC One M8 It was working great with Firefox until the Android 5.0.1 Lollipop update was installed today. Now Firefox does not work - simply opens and crashes at count of 5. Wants to send report. Restart, does same thing. Tried - Uninstalling and reinstalling (latest version through GooglePlay). Clearing cache. Booting into recovery and clearing cache partition. None of these items fixed the issue. Please fix Firefox for my phone soon! I am a website developer and need my Firefox. Not to mention I don't care for those other options. Though Chrome and Dolphin seem to be working fine. Please don't make me use these other guys. Thanks!

被采纳的解决方案

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.

定位到答案原位置 👍 1

所有回复 (3)

more options

Hi webtechgal:

We hope to have a fix for this in Firefox 36.0.2 and/or Firefox 37 beta soon. Don't have a firm schedule. Guessing end of this week?

You can track the progress here: https://bugzilla.mozilla.org/show_bug.cgi?id=1140830

Thanks for your patience! Let's hope we get this fixed soon!

Cheers!

...Roland

more options

选择的解决方案

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.

more options

YES! Updating with 36.0.2 from GooglePlay did solve the crash problem with my HTC One M8. Thank you all for your work on fixing this problem. I was missing my Firefox! Glad to have it back!