搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot check plugin status even in Safe Mode

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 gnastygnorc

more options

Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

被采纳的解决方案

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

定位到答案原位置 👍 9

所有回复 (2)

more options

选择的解决方案

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

由philipp于修改

more options

Brilliant!

It's worked, thank you for your speedy reply.