搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Just received an alert claiming to be from Firefox Re Adware stated I must call XXX right away. Real or scam?

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 philipp

more options

Just received an alert claiming to be from Firefox Re Adware stated I must call XXX right away. Real or scam?

edit: harmful information removed (philipp)

Just received an alert claiming to be from Firefox Re Adware stated I must call XXX right away. Real or scam? <sub>edit: harmful information removed (philipp)</sub>

由philipp于修改

所有回复 (1)

more options

hello, this is scam as firefox will never display such alerts.

this is an issue that may be caused by adware that is already on your pc though, so please take some precautions:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Troubleshoot Firefox issues caused by malware