Why does the BlueCross/BlueShield of Massachusetts website function on Internet explorer and NOT on Firefox?
The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.
The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.
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This is likely because the website is using ActiveX, which is only supported by Internet Explorer (it's very insecure, which is why no other browser supports it).
You can try:
- Websites look wrong or appear differently than they should
- If that fails, contact the webmaster.