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Firefox crashes

LauraSGuyton
LauraSGuyton
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Crash ID: bp-62da8d1d-a091-42fe-9d89-afc942150315

most recent report ... has been crashing all day ... can't even open firefox now could open earlier today and was able to log into FaceBook, but then crashed and not been able to open again even in safe mode

Crash ID: bp-62da8d1d-a091-42fe-9d89-afc942150315 most recent report ... has been crashing all day ... can't even open firefox now could open earlier today and was able to log into FaceBook, but then crashed and not been able to open again even in safe mode

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Sorry to hear that. Did this problem just start today?

Have you tried shutting down and restarting Windows in case a problem with some shared component is preventing Firefox from starting even in its Safe Mode?

It might help to provide a few more crash report IDs if possible. That one isn't really pointing in the direction of a particular cause.