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cannot configure existing mail account: e-mail address field is disabled

  • 3 个回答
  • 4 人有此问题
  • 6 次查看
  • 最后回复者为 christ1

aldo.spirito
aldo.spirito
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I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks

I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks
已附加屏幕截图

被采纳的解决方案

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.

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所有回复 (3)

christ1
christ1
  • Top 25 Contributor
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Unfortunately the "Email address" field is disabled

I'm not sure what you mean with 'disabled'. You'll need to enter your credentials into the form.

aldo.spirito
aldo.spirito 提问者
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'disabled' means that this filed is locked for input, so that I cannot enter the email address to add the account. I'm running Thunderbird 31.6.0 on Windows 7 I found the save problem with 31.6.0 on Linux

Problem solved after both system reboot!

由aldo.spirito于修改

christ1
christ1
  • Top 25 Contributor
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选择的解决方案

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.