搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

more options

open new tab and crashes. dialog box opens requesting restart

open new tab and crashes. dialog box opens requesting restart

被采纳的解决方案

Are you using the built-in new tab page? One user reported that the built-in new tab page in its "Enhanced" mode was crashing his Firefox (Q#1057113). The workaround in that case was to assign a different new tab page. if you want to try that, here's how:

(1) Type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Any improvement?


If not... or so we can investigate further...

When Firefox crashes, it usually records information about what was happening at that moment. You often will see the Mozilla Crash Reporter dialog come up. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the last section of the support article "Firefox Crashes" for steps to get those crash report IDs, and then post some of the recent ones here.

定位到答案原位置 👍 2

所有回复 (1)

more options

选择的解决方案

Are you using the built-in new tab page? One user reported that the built-in new tab page in its "Enhanced" mode was crashing his Firefox (Q#1057113). The workaround in that case was to assign a different new tab page. if you want to try that, here's how:

(1) Type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Any improvement?


If not... or so we can investigate further...

When Firefox crashes, it usually records information about what was happening at that moment. You often will see the Mozilla Crash Reporter dialog come up. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the last section of the support article "Firefox Crashes" for steps to get those crash report IDs, and then post some of the recent ones here.