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Firefox crashes

  • 4 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 tedzia

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83df8d63-b7f6-4f3f-84d7-1eae42150430

Firefox crashes in the idle mode and also in the safe mode.

83df8d63-b7f6-4f3f-84d7-1eae42150430 Firefox crashes in the idle mode and also in the safe mode.

被采纳的解决方案

Uninstalled Trusteer Rapport and problem is solved

定位到答案原位置 👍 0

所有回复 (4)

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Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]


That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport


  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

由cor-el于修改

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Also, McAfee is known to cause issues.

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cor-el said

Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]

That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport


  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

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选择的解决方案

Uninstalled Trusteer Rapport and problem is solved