Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox doesn't let you open links/ refresh shoutbox,doesn't let you send messages.

  • 3 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on  ; Karamele , nothing happens even though it should open up my account menu.

I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on ; Karamele , nothing happens even though it should open up my account menu. I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

被采纳的解决方案

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Yes it helped,ty !

more options

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.