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Help with support

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I have been getting some help today, however not much of it has worked. Now my help last posted almost 4 hours ago. What should I do to get help immediately, rather than my replies being answered after hours. Do I need to uninstall Firefox?

Where can I get direct help from Monzilla techs.

''I have been getting some help today, however not much of it has worked. Now my help last posted almost 4 hours ago. What should I do to get help immediately, rather than my replies being answered after hours. Do I need to uninstall Firefox? Where can I get direct help from Monzilla techs.

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Please continue in your original support thread. https://support.mozilla.org/en-US/questions/1062852