搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I know if Sync is working? Signed in, nothing has changed

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 guigs

more options

I created a Sync account from my FF install on my Win8 laptop. A day later, I signed in from FF on my Win8 desktop.

Nothing has changed. I expected to see my bookmarks, open tabs, etc., from the Win8 laptop.

What, exactly, should happen? And is this documented anywhere? I dug and dug on the internet, forums, etc., to find out what exact functionality to expect and I can't find a description. How do I know when Sync is working properly?

So after creating a Sync account on one machine and logging into that account from another, exactly nothing has changed on the browsers on each machine. Tabs, bookmarks, etc., are exactly the same as before on each machine.

Please help: what am I doing wrong and how do I fix it?

Thanks, Marty

I created a Sync account from my FF install on my Win8 laptop. A day later, I signed in from FF on my Win8 desktop. Nothing has changed. I expected to see my bookmarks, open tabs, etc., from the Win8 laptop. What, exactly, should happen? And is this documented anywhere? I dug and dug on the internet, forums, etc., to find out what exact functionality to expect and I can't find a description. How do I know when Sync is working properly? So after creating a Sync account on one machine and logging into that account from another, exactly nothing has changed on the browsers on each machine. Tabs, bookmarks, etc., are exactly the same as before on each machine. Please help: what am I doing wrong and how do I fix it? Thanks, Marty

所有回复 (1)

more options

Hi Marty, Can you please detach the account temporarily and turn on sync logs for further troubleshooting?

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.