Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Why can't I send email messages?

  • 1 个回答
  • 2 人有此问题
  • 12 次查看
  • 最后回复者为 Matt

designer1
designer1
more options

I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that:

Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again.

I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS 

Please advise.
I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that: Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again. I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS Please advise.

所有回复 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.