搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

search box quit working

  • 2 个回答
  • 9 人有此问题
  • 1 次查看
  • 最后回复者为 13michael13

more options

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search

被采纳的解决方案

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then you need to reinstall Firefox.


Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.

If not then you need to reinstall Firefox.


Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

13michael13 said

the search box beside address box is not working. I can go into options and click on the search tab, it will not show search It showed the xml files were not there, It instructed to redownload firefox. I did and now I am back in business. Thank you very much