We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

As of today (6/07/15), Firefox will not allowed to access Google, Mozilla, etc? Suspected Avast and disabled it.

more options

Now everything's OK, but no anti-virus. Was there some kind of update to Firefox, or Avast?

Now everything's OK, but no anti-virus. Was there some kind of update to Firefox, or Avast?

所有回复 (4)

more options

First, check for any updates for Avast.

Second, open Avast settings and have it leave the browsers alone.

If you think there is still a problem, contact Avast Support.

more options

Do you mean every site that uses an HTTPS address is reported as not having a valid security certificate? This probably is caused by the avast! Web Shield feature, which intercepts your web traffic for filtering. In order to read secure traffic, avast! must present "fake" certificates to Firefox, so naturally they are considered invalid. There is a way to set up Firefox to trust avast! as the issuer of all secure site certificates if you want to use this feature, but off the top of my head, I don't know the steps.

But whether you use Web Shield or not, you do not need to disable the other features of avast!

more options

I did everything I was told to do and yet Avast is still not working. Avast and I have been in contact and according to Avast the problem is with Firefox not recognizing Avast. I have the fastest updates from Avast and Firefox. Please help.

more options

Hi Krava, I can't find a thread where we have been working with you on an Avast issue, and this thread started by someone else back in June using Firefox 38 doesn't have specific steps, so I'm not sure what you have done.

Could you start a new question with those details at the following link. Scroll down past the suggestions to continue submitting your question: https://support.mozilla.org/questions/new/desktop/fix-problems