搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Getting Malware (pua.idlecrawler) from Firefox Website (Mozillia.org)

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 James

more options

Hello all

I've been a firefox user for a long time now and today is the first of a issue I would never expect. In a nut shell when I try to download Firefox I get a few alerts.

1) 7 Zip (which I uninstalled due to this error and still get) cannot not find the location file

followed by

2) Webroot alert saying [pua.idlecrawler] location is my temp folder in the appdata folder. I search and clear the folder to no anvil


What is going on?

Hello all I've been a firefox user for a long time now and today is the first of a issue I would never expect. In a nut shell when I try to download Firefox I get a few alerts. 1) 7 Zip (which I uninstalled due to this error and still get) cannot not find the location file followed by 2) Webroot alert saying [pua.idlecrawler] location is my temp folder in the appdata folder. I search and clear the folder to no anvil What is going on?

所有回复 (2)

more options

hi, if you have downloaded the firefox installer from the official location at mozilla.org, this sounds like a false positive by your security software (which is then probably deleting parts of the installer necessary to run the setup). please report this false positive to webroot so that they can fix their signature. thank you!

more options

Try the full off-line setup for Windows at www.mozilla.org/firefox/all as this is the Systems & Languages link on mozilla.org in green box.