搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can I reverse an upgrade?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 KTorrance

more options

Upgraded my Thunderbird 10.2 to current version 32.0.1. All my filters, local folders, sent copies, and address files have disappeared. I did not realize that local information would be obliterated with an upgrade. Is it possible to back this out and restore to the files that appear to be in the Local AppData on my Windows Vista machine?

I will have to spend hours to days recreating these folders, filters and contact lists from the giant pile of emails that this "upgrade" has left me.
Upgraded my Thunderbird 10.2 to current version 32.0.1. All my filters, local folders, sent copies, and address files have disappeared. I did not realize that local information would be obliterated with an upgrade. Is it possible to back this out and restore to the files that appear to be in the Local AppData on my Windows Vista machine? I will have to spend hours to days recreating these folders, filters and contact lists from the giant pile of emails that this "upgrade" has left me.

被采纳的解决方案

It is possible that Thunderbird has just lost track. Can you tell me if you have one or more profiles?

Make hidden files and folders visible:

Help > TRoubleshooting Information click on 'show folder' button

It will open on the currently used profile. click on the 'Profiles' part of directory - see image below. In my example it shows I have one xxxxxxxx.default profile folder and I'm open on that folder. How many profiles do you have?

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

It is possible that Thunderbird has just lost track. Can you tell me if you have one or more profiles?

Make hidden files and folders visible:

Help > TRoubleshooting Information click on 'show folder' button

It will open on the currently used profile. click on the 'Profiles' part of directory - see image below. In my example it shows I have one xxxxxxxx.default profile folder and I'm open on that folder. How many profiles do you have?

more options

Thunderbird did lose its way, and I did find more than one user profile. Since I normally don't leave email up if I'm not directly using it, I brought Thunderbird up and down a few l times as I found more file paths to try in the settings. Fortunately, on the third start, Thunderbird found its own way back to my regular user profile before I made a much worse mess.

Next time, I'll make a better back up and follow your helpful suggestions. Thanks