Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The proxy server is refusing connections

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 d_awdry

more options

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

This is the error message I get when I try to access Firefox on my Samsung Android phone. I am also unable to receive posts from Facebook, I assume this is part of the same problem. The error message continues: "Firefox is configured to use a proxy server that is refusing connections. 1. Check the proxy settings to make sure that they are correct." I don't know how to this' "2. Contact your network administrator to make sure the proxy server is working." I have no idea who my network administrator is - it's probably me? I have looked at various solutions related to proxy servers but they all involve accessing Firefox, which obviously I can't do. My Android version is 4.4.2. I don't know what version the Firefox browser is as I can't access Help. Please help me get reconnected asap.

所有回复 (3)

more options

You can check the connection settings.

Tools > Options > Advanced > Network Connection > Settings https://support.mozilla.org/kb/Options+window+-+Advanced+panel If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

I can't find any of these paths on my phone. If I click on Tools in the Firefox Settings all I get is Downloads, Add-ons, Apps, New Guest Session.

more options

I have now tried other browsers and am getting the same error, so it would appear the problem is not with Firefox but presumably Android.