Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox Sync issues

  • 1 个回答
  • 6 人有此问题
  • 27 次查看
  • 最后回复者为 guigs

LEAPS2HI
LEAPS2HI
more options

I'm having MAJOR problems with Firefox Sync. I rearranged the books on the Firefox browser on my laptop, including moving the Mobile Bookmarks into the others. The changes should have shown on my phone. But nothing changed.

I don't know what's wrong!! I've tried disconnecting both accounts and restarting them but no only did it NOT fix the issue with the bookmarks, but now I can't change the options for what I want synced on my phone AND my phone won't even update what's synced!! This SUCKS!!

Is there anyway to fix this? My laptop uses Windows 8.1 and both my PC and my Galaxy Note 3 smartphone use Version 39 of Firefox.

Anybody know how this can be fixed?

I'm having MAJOR problems with Firefox Sync. I rearranged the books on the Firefox browser on my laptop, including moving the Mobile Bookmarks into the others. The changes should have shown on my phone. But nothing changed. I don't know what's wrong!! I've tried disconnecting both accounts and restarting them but no only did it NOT fix the issue with the bookmarks, but now I can't change the options for what I want synced on my phone AND my phone won't even update what's synced!! This SUCKS!! Is there anyway to fix this? My laptop uses Windows 8.1 and both my PC and my Galaxy Note 3 smartphone use Version 39 of Firefox. Anybody know how this can be fixed?

被采纳的解决方案

Hi LEAPS2HI, Thank you for your question. Since you moved the bookmarks out of the Mobile Bookmarks folder, they will then also show up in the Desktop bookmarks folder. However since they intend not to have duplicates I think it may display in both folders.

  1. Is the mobile bookmarks folder still there on the Desktop?
  2. Is the Desktop Bookmarks still on the Mobile device?

Bookmark organization is one of the top requested features for sync. I did a couple of experiments and when you add a bookmark on the Mobile device it will be added to that folder. However from the Desktop you can move them in and out of that folder. I moved one from mobile to Bookmarks Menu and it moved to that folder on the Mobile device.

First make sure that auto-sync is on and you tried to make one change then Click Tools > Sync Now.

定位到答案原位置 👍 0

所有回复 (1)

guigs
guigs
more options

选择的解决方案

Hi LEAPS2HI, Thank you for your question. Since you moved the bookmarks out of the Mobile Bookmarks folder, they will then also show up in the Desktop bookmarks folder. However since they intend not to have duplicates I think it may display in both folders.

  1. Is the mobile bookmarks folder still there on the Desktop?
  2. Is the Desktop Bookmarks still on the Mobile device?

Bookmark organization is one of the top requested features for sync. I did a couple of experiments and when you add a bookmark on the Mobile device it will be added to that folder. However from the Desktop you can move them in and out of that folder. I moved one from mobile to Bookmarks Menu and it moved to that folder on the Mobile device.

First make sure that auto-sync is on and you tried to make one change then Click Tools > Sync Now.