Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I recently installed Thunderbird on a new computer, and it is having problems downloading.

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 corwin613

more options

To start with, it is configured properly, and does download emails. When I reboot my computer, Thunderbird works fine for the first couple of attempts to download. After that, I might have to hit the get mail button 5-10 times and wait up to half an hour before it will download. This is on a Windows 8.1 machine. All of this started to happen about two weeks ago, when I got a large set of Windows updates. Any thoughts on how to fix this problem?

To start with, it is configured properly, and does download emails. When I reboot my computer, Thunderbird works fine for the first couple of attempts to download. After that, I might have to hit the get mail button 5-10 times and wait up to half an hour before it will download. This is on a Windows 8.1 machine. All of this started to happen about two weeks ago, when I got a large set of Windows updates. Any thoughts on how to fix this problem?

所有回复 (3)

more options

what anti virus are you using?

more options

Norton 360. I just turned it off to try to download my email this morning, but it still took about 5 minutes to get. Also, Thunderbird was working fine with Norton until a couple of weeks ago.

more options

As an update, I believe I have found the problem. I disabled Lightning within Thunderbird last night, and now my computer is running more smoothly overall, and it downloaded my email on the first try without delay.