i get this "the connection was reset" message .. but i can load other page like facebook google and youtube.. and i notice that only https:// pages load. why?
if i try to load a page, "the connection was reset" message will appear.. and if try to add https:// at the beginning of an address it will load but it is insecure.. and also it has a gray warning triangle.. what should i do? please help
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hi, sorry for your problem.check your internet connection then restart browser and also make sure that the webpage you visiting contains what type of security (https/http).
thank you
Firefox will try to keep you safe and so if you have used both http and the secure https version of a page will use the https method.
This forum thread should have a green padlock check
- check httpS https://support.mozilla.org/questions/1074358
- note Firefox will use that if you next try HTTP http://support.mozilla.org/questions/1074358
As for the connection being reset there are a few possible reasons including problems with the site you are trying to use or problems with internet connection or speed. If it is only a few problem sites it may be that you need to clear the cookies for that site. The grey warning triangle may be normal for a particular site. See also
- Clear cookies and site data in Firefox_delete-cookies-for-a-single-site
- Firefox can't load websites but other browsers can
- Fix problems connecting to websites after updating Firefox
- How do I tell if my connection to a website is secure?_gray-warning-triangle