Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I upgraded to Windows 10, updated Thunderbird, now it crashes whenever I try to print an email message.

  • 1 个回答
  • 3 人有此问题
  • 11 次查看
  • 最后回复者为 Wayne Mery

RINGO6620
RINGO6620
more options

I upgraded to Windows 10 the other day and now when I try to print out an email message it crashes every time. I have upgraded my printer driver and upgraded Thunderbird to the most recent version. I'm getting very frustrated.

I upgraded to Windows 10 the other day and now when I try to print out an email message it crashes every time. I have upgraded my printer driver and upgraded Thunderbird to the most recent version. I'm getting very frustrated.

所有回复 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* safe mode with networking enabled - http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

if not, what is your crash ID? see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports