Firefox crashes when I put my laptop on stand by
Hi everybody: I just up graded to windows 10 so I am not sure if this problem is from Microsoft or Firefox. Firefox did just update me thou. So I decided to start here. Any who every time I put my laptop on standby. Firefox crashes When I reopen Firefox. It will restore my tabs. It is still annoying. to go thou this process every time I take my laptop out of stand by I already refreshed Firefox. Up to the point of putting my computer on standby Firefox works fine. This has happened several times now. I am out of Ideas Any help would be appreciated. Jenny
被采纳的解决方案
Yep, those are crash reports ID's, but they're kinda stale - from 38.0.5 for the one that loaded very quickly.
Use Help > About Firefox to trigger an update to Firefox 40,0 which has a lot of Windows 10 compatibility fixes over the previous version.
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Hi Jenny
Jenmoon1 said
Hi everybody: I just up graded to windows 10 so I am not sure if this problem is from Microsoft or Firefox.
Maybe both :-)
if you have crash reports, in order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Wait also until tomorrow August 11th or 12th which firefox release the 40 version, a more (than 39) compatible version with windows 10 ( see in "What’s New" the "Support for Windows 10" https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ ).
thank you
bp-937f6038-2dfc-4686-baa7-bf20d2150609 bp-98d414ef-fc94-474b-97c1-90e822150528 bp-0b4c2824-8f4f-428f-a88b-70db82150518 5/17/2015 10:09 PM bp-0a5cfdb4-2374-450b-abc6-c27d52150518 5/17/2015 10:05 PM bp-57c6c23e-8801-4809-8e48-2f3102150518 5/17/2015 10:04 PM bp-8c5151b7-fbf5-463d-a54d-3191f2150518 5/17/2015 10:04 PM bp-55aaa01d-5620-4d1f-bdac-602982150518 5/17/2015 10:03 PM bp-4f79f8b9-c86b-4d5d-9d52-afc072150518 5/17/2015 10:02 PM 419aa804-16f8-412f-a486-e79bc419aae0
Is this what you wanted
选择的解决方案
Yep, those are crash reports ID's, but they're kinda stale - from 38.0.5 for the one that loaded very quickly.
Use Help > About Firefox to trigger an update to Firefox 40,0 which has a lot of Windows 10 compatibility fixes over the previous version.
ok I did that I don't know if it worked I will keep you informed. Quick question I not sure if I am keeping windows 10 I have a month will firefox still work if I decide to switch back
seams to be fixed so far thanks for your help