搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird 38.2.0 crashes repeatedly after only a few seconds

  • 1 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 Wayne Mery

more options

Running Windows 7, Thunderbird 38.2.0 crashes repeatedly, especially when I click Get Mail. I have multiple accounts, and most of them download their mail automatically, but for one account, it does not download new mail, and when I click Get Mail, it starts downloading, but then crashes. It also crashes sometimes just switching email account inboxes, or going to menu items like Help or Tools. Here's one of many crash report IDs: 256ccfb3-ae3b-4bf4-8e2b-16daa2150813 After reading some other forum items, I made sure that hardware acceleration was unchecked (it already was).

Running Windows 7, Thunderbird 38.2.0 crashes repeatedly, especially when I click Get Mail. I have multiple accounts, and most of them download their mail automatically, but for one account, it does not download new mail, and when I click Get Mail, it starts downloading, but then crashes. It also crashes sometimes just switching email account inboxes, or going to menu items like Help or Tools. Here's one of many crash report IDs: 256ccfb3-ae3b-4bf4-8e2b-16daa2150813 After reading some other forum items, I made sure that hardware acceleration was unchecked (it already was).

所有回复 (1)

more options

jumblejim said

bp-256ccfb3-ae3b-4bf4-8e2b-16daa2150813 After reading some other forum items, I made sure that hardware acceleration was unchecked (it already was).

Crash is RtlEnterCriticalSection | arena_malloc_small | arena_malloc | je_malloc | PL_Base64Decode | nsMsgBodyHandler::Base64Decode(nsCString&) related to message body.

Please cite all your crash IDs