搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I downloaded the New Tab Tools from 2011 and it is not showing up in Firefox v. 40.0.2

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Sondra16

more options

"Ask.com" keeps replacing my new tab choice, and "ask.com" (and "ask") does not show up under extensions, add-ons, plugins, or even on my computer. I have tried every fix offered by Mozilla and Microsoft to no avail. Today I found and installed the New Tab Tools add-on, and it is not showing up, even after restarting Firefox.

Please help remove ask.com as my new tab page!

"Ask.com" keeps replacing my new tab choice, and "ask.com" (and "ask") does not show up under extensions, add-ons, plugins, or even on my computer. I have tried every fix offered by Mozilla and Microsoft to no avail. Today I found and installed the New Tab Tools add-on, and it is not showing up, even after restarting Firefox. Please help remove ask.com as my new tab page!

被采纳的解决方案

Hi, 'Ask' must be in there somewhere, so please try working through Remove Ask Toolbar and Ask.com Search (Uninstall Guide) by Malware Tips.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your New Tab, search etc., which you can do by running the add-on SearchReset.

I can see you have the New Tab Tools extension, which should be in your Add-ons Manager Ctrl + Shift + A > Extensions, but 'Ask' may be interfering with it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Hi, 'Ask' must be in there somewhere, so please try working through Remove Ask Toolbar and Ask.com Search (Uninstall Guide) by Malware Tips.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your New Tab, search etc., which you can do by running the add-on SearchReset.

I can see you have the New Tab Tools extension, which should be in your Add-ons Manager Ctrl + Shift + A > Extensions, but 'Ask' may be interfering with it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Thank you! I was able to reset my new tab page.