We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Thunderbird says that my account is over quota, but the Properties say that I'm only at 63% of quota.

  • 1 个回答
  • 1 人有此问题
  • 15 次查看
  • 最后回复者为 gild

shivsk93
shivsk93
more options

I can't save messages to Drafts and sent messages don't go to the Sent folder because Thunderbird gives an error message that the mail server is over quota. ("The current operation on 'Drafts' did not succeed. The mail server for account (...) responded: Over quota" However, I checked the properties for the email account (it's a group email account), and it says that we're only using 63% of the quota. How can we fix this? We can't delete too many messages because they have correspondences with research subjects that we need to save, and we shouldn't have to because we're not even at the quota.

I can't save messages to Drafts and sent messages don't go to the Sent folder because Thunderbird gives an error message that the mail server is over quota. ("The current operation on 'Drafts' did not succeed. The mail server for account (...) responded: Over quota" However, I checked the properties for the email account (it's a group email account), and it says that we're only using 63% of the quota. How can we fix this? We can't delete too many messages because they have correspondences with research subjects that we need to save, and we shouldn't have to because we're not even at the quota.

所有回复 (1)

gild
gild
more options

This account is IMAP, correct?

Your provider may have more than one quota on your account.

Some providers use limits on:

  1. Storage - The total size of all messages and folders
  2. Messages - The number of messages and folders, and
  3. Transfer - The amount of email received, or sent, in any given period.

You may not be using all the storage capacity, but you may have exceeded a message number limit, or a monthly transfer limit.

Check with your provider to see the limits on your account. You may need to upgrade your account to get larger quotas.

TB-38.2 Win10-PC