搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why can I not attach a scan to latest version of thunderbird

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Gnospen

more options

After uploading the latest version of Thunderbird to my HP All-in-one with Microsoft Windows 10 the scan & email no longer works using my Canon Lide110 scanner. I t previously worked well. I am able to use other function such as Auto scan or scan and save, and then attached manually to Thunderbird. This is however inconvenient. When using the scan & email the scan starts, the blue line indicating the scan commences then stops & freezes. Warning box comes up and states that scanner is unable to communicate with email program, that the cables might be disconnected or the scanner turned off, neither of which is the case. Both computer & scanner have been checked, background programs such as Trend Micro & download manager have been turned off without any change. Scanner drivers are all up to date.

After uploading the latest version of Thunderbird to my HP All-in-one with Microsoft Windows 10 the scan & email no longer works using my Canon Lide110 scanner. I t previously worked well. I am able to use other function such as Auto scan or scan and save, and then attached manually to Thunderbird. This is however inconvenient. When using the scan & email the scan starts, the blue line indicating the scan commences then stops & freezes. Warning box comes up and states that scanner is unable to communicate with email program, that the cables might be disconnected or the scanner turned off, neither of which is the case. Both computer & scanner have been checked, background programs such as Trend Micro & download manager have been turned off without any change. Scanner drivers are all up to date.

所有回复 (2)

more options

Just a thought, are Tbird your primary email-client? Or does win10 assume its a Microsoft-product?

more options

This article has a part about scanning and mailing http://kb.mozillazine.org/Emulate_Microsoft_email_clients#Interoperability

由Gnospen于修改