Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

A large popup appears in the upper right of my email screen obliterating useful information and I would like to remove those popups permantly

more options

On my desk top screen (Windows 7) showing emails in inbox- large pop ups appear, one after another. I cannot see the NEXT button or other info. There is no way to click and delete on these pop-ups. How can I prevent these VERY ANNOYING pop ups from appearing on my screen.

Kmenn

On my desk top screen (Windows 7) showing emails in inbox- large pop ups appear, one after another. I cannot see the NEXT button or other info. There is no way to click and delete on these pop-ups. How can I prevent these VERY ANNOYING pop ups from appearing on my screen. Kmenn

所有回复 (2)

more options

Hi

I recommend having a read of this guide that will help you with pop-up controls in Firefox.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

Could you fill in a couple details about when this happens? In particular:

(1) Does this occur the moment you access your email site in Firefox, or when you open any message, or when you open some messages (e.g., spam messages)?

(2) Is the pop-up part of the page/window you are viewing? Try holding down the Alt key and pressing and releasing the Tab key once, Windows should switch to the previously active window and show a display of various open windows (this may disappear after a few moments). This is one way to try to determine whether the pop-up is an independent window, or is overlaid on top of web page content within the same window.