搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I transfered my files to a new computer and I am trying to sync up my old bookmarks since the old computer is wiped. Help!

more options

I backed up my bookmarks and the files were turned into shortcuts that I can not access. I am trying to get to my old bookmarks through sync to restore them onto the new computer. Is there any way to access them?

I backed up my bookmarks and the files were turned into shortcuts that I can not access. I am trying to get to my old bookmarks through sync to restore them onto the new computer. Is there any way to access them?

所有回复 (1)

more options

Hi Shannon, had you previously created a Firefox account and used Sync to back up your data to that account? You should be able to connect your new Firefox to account using the steps in this article: How do I set up Sync on my computer? (second section, "Connect additional devices to Sync")

The individual files you mentioned might be Windows Favorites. If you copy them into the new Windows Favorites folder and check them using Internet Explorer, do they seem to contain your Firefox bookmarks? If so, Firefox can import your Windows Favorites (usually). Please see: Import Bookmarks and other data from Microsoft Edge.