Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

can't type in other programs like (MS. Word), when fire fox is open

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 FredMcD

KCHern
KCHern
more options

I have 2 laptops doing the same thing. One has win7 and the other has win8.1. When using fire fox on the internet to look up information and then when I open MS. Word to type into MS Word. It will not type anything into MS Word until I close fire fox or sometimes I have to restart the computer. This also happens when I open another tab of fire fox (can not type into url) or if I open another instance of fire fox (can not type into url). This also happens with Skype, that is I can not type anything into Skype when fire fox is open. Or other programs as well. Any ideas?

Thanks Kelly

I have 2 laptops doing the same thing. One has win7 and the other has win8.1. When using fire fox on the internet to look up information and then when I open MS. Word to type into MS Word. It will not type anything into MS Word until I close fire fox or sometimes I have to restart the computer. This also happens when I open another tab of fire fox (can not type into url) or if I open another instance of fire fox (can not type into url). This also happens with Skype, that is I can not type anything into Skype when fire fox is open. Or other programs as well. Any ideas? Thanks Kelly

所有回复 (2)

Wesley Branton
Wesley Branton
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

FredMcD
FredMcD
more options

If the above does not help,

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia