搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can only access firefox by running as administrator.

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Javaman56

more options

Ever since upgrading to Windows 10 from 7, I have been unable to just run FF. If I try all I get is the error message "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. "

Instead, I must now right click and select run as administrator in order to open FF.

I have tried different fixes as suggested here https://support.mozilla.org/en-US/questions/1075120 and here https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding However the problem still persists.

Ever since upgrading to Windows 10 from 7, I have been unable to just run FF. If I try all I get is the error message "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. " Instead, I must now right click and select run as administrator in order to open FF. I have tried different fixes as suggested here https://support.mozilla.org/en-US/questions/1075120 and here https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding However the problem still persists.

被采纳的解决方案

Hooray, fixed!!!! Finally able to find the profile in the 'appdata' and unchecked the 'readonly' box.

定位到答案原位置 👍 0

所有回复 (3)

more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

Make sure that you have read/write permissions for all the files in the profile folder.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

由cor-el于修改

more options

I keep trying to get this resolved but the problem continues.

I am running Windows 10 - I have uninstalled FF and re-installed - gone through the steps that cor-el suggested but have not found the 'profile folder' - I have even used MozBackup and attempted to restore the profile but to no avail.

I will continue to get this figured out, until then any more suggestions are welcomed.

more options

选择的解决方案

Hooray, fixed!!!! Finally able to find the profile in the 'appdata' and unchecked the 'readonly' box.