搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Received "Account Activity Notice" re a new sign-in. What does that mean?

  • 4 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 bchayt

more options

I downloaded Firefox on a new MAC. Received message: "A device begin syncing with the devices connected to your Firefox account." Is there something I should be concerned about, or is this referring to my current installation of Firefox. Attached is a screenshot of the email message. Thank you.

I downloaded Firefox on a new MAC. Received message: "A device begin syncing with the devices connected to your Firefox account." Is there something I should be concerned about, or is this referring to my current installation of Firefox. Attached is a screenshot of the email message. Thank you.

被采纳的解决方案

You're welcome, Barbara. Sorry for the cause of concern!

I have confirmed with the Mozilla Sync team this is a expected email when turning on Sync in Firefox on a new computer, tablet or phone. In the future, they will stop sending this type of email to avoid worrying people.

定位到答案原位置 👍 3

所有回复 (4)

more options

The screenshot did not get attached unfortunately. Can you try again?

I believe that the message you're seeing is expected. Especially if you typed in your Firefox Accounts username and password into Firefox on the new mac.

more options

Thank you for your quick response.

I can't seem to attach the screenshot; it continues to "download" to no avail.

It says: "A device began syncing with the devices connected to your Firefox account." And, in small print: "This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support."

I thought this was likely expected, but would like to confirm.

Thank you again, Barbara

more options

选择的解决方案

You're welcome, Barbara. Sorry for the cause of concern!

I have confirmed with the Mozilla Sync team this is a expected email when turning on Sync in Firefox on a new computer, tablet or phone. In the future, they will stop sending this type of email to avoid worrying people.

more options

Thank you again! This is very good news. Barbara