搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I was prompted to install an update, after the installation and restart all of my previous tabs are gone.

  • 4 个回答
  • 3 人有此问题
  • 7 次查看
  • 最后回复者为 NoahSUMO

more options

Once I restarted, all of my open tabs (including pinned pages and add-ons) are gone. In my sessionstore folder all of the files were modified after the update. Is there anything I can do to get these back?

Once I restarted, all of my open tabs (including pinned pages and add-ons) are gone. In my sessionstore folder all of the files were modified after the update. Is there anything I can do to get these back?

被采纳的解决方案

Yes, try copying over that sessionstore.bak file to your [random].default folder. Make sure Firefox is closed before doing this. Then rename the file to sessionstore.js. Also rename the sessionstore-backups folder to "old-sessionstore".

Sometimes Firefox will not read the sessionstore.js file if it can detect the other session restore files (recovery.js, recovery.bak & previous.js) in the sessionstore-backups folder.

定位到答案原位置 👍 1

所有回复 (4)

more options

Luckily you are still on Windows 7. The only copy of Windows besides Vista that has a auto backup feature of your files called "Previous Versions". Win 8 and higher removed this feature sadly and idiotically.

Try this: You have to check for previous versions on the actual Firefox profile folder. It never works for me if you check for previous versions on the individual Firefox files.

So to view the folders, navigate to where your Firefox profile folder lives: C:\Users\[Username]\AppData\Roaming\Mozilla\Firefox\Profiles\[random].default\

Right-click on the [random].default folder and choose Restore previous versions. Choose a folder dated from before this accident and click the "Open" button. You should find a safely backed up sessionstore-backups folder there. ;) Lastly, copy the folder to another safe location and copy it back into the Firefox profile.

Sometimes you will also find a sessionstore.js file in the "Previous versions" of a Firefox default profile folder. You can copy this file as well if you find it and see if it brings back your tabs if the sessionstore-backups folder fails to.

Another person who had success using this method: https://support.mozilla.org/en-US/questions/991618#answer-548192

more options

Unfortunately, when I right-click there are no other previous versions available... I did find a sessionstore.bak file (in another folder) from several days ago. Could this help at all?

由jdurham67于修改

more options

Did you refresh (reset) Firefox during your update and created a new profile?

This could happen if Firefox reported that it was starting slowly.

When you refresh/reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

You can also check for multiple profiles in the default location.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\
more options

选择的解决方案

Yes, try copying over that sessionstore.bak file to your [random].default folder. Make sure Firefox is closed before doing this. Then rename the file to sessionstore.js. Also rename the sessionstore-backups folder to "old-sessionstore".

Sometimes Firefox will not read the sessionstore.js file if it can detect the other session restore files (recovery.js, recovery.bak & previous.js) in the sessionstore-backups folder.