搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

my inbox of (pop mail ) is not showing any mail, other folders are working fine. how to correct

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 christ1

more options

I use thunderbird as my mail software on my laptop. I receive mails from two different POP mail accounts and have separate inbox for both. Since last two days on one of the accounts mails are not seen in INBOX, I had lot of mails in junk folder which I deleted and afterwards it suggested compacting the mail box telling upto 500 mb can be freed up. I clicked yes. From then inbox is not working properly. But when in select inbox for display some processing is on. I tried leaving computer on overnight thinking it is compacting (nearly 18 hours) but same thing happened, then I shut down TB andopened again. Please suggest a method to restore all my mails in inbox. rgds HSN

I use thunderbird as my mail software on my laptop. I receive mails from two different POP mail accounts and have separate inbox for both. Since last two days on one of the accounts mails are not seen in INBOX, I had lot of mails in junk folder which I deleted and afterwards it suggested compacting the mail box telling upto 500 mb can be freed up. I clicked yes. From then inbox is not working properly. But when in select inbox for display some processing is on. I tried leaving computer on overnight thinking it is compacting (nearly 18 hours) but same thing happened, then I shut down TB andopened again. Please suggest a method to restore all my mails in inbox. rgds HSN

所有回复 (1)

more options

It sounds like your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird