搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Updated to Firefox 42. and also updated Norton indentity safe.. password vault still not working even though it is enabled.

more options

As both Norton and Mozilla claimed an updated Norton toolbar with identity safe would work with the newest Firefox I have updated both. I now have Firefox 42. and Norton identity safe 2015.5.6.76 as instructed. Norton identity safe is also enabled through the tools / add ons in Firefox. The basic Norton toolbar is there but with NO features including the security vault for password logins. What else can I do at this point to make it compatible ????? I have restarted my computer several times and it says they are active but I get no results with my security vault.

Thank You, Ed M

As both Norton and Mozilla claimed an updated Norton toolbar with identity safe would work with the newest Firefox I have updated both. I now have Firefox 42. and Norton identity safe 2015.5.6.76 as instructed. Norton identity safe is also enabled through the tools / add ons in Firefox. The basic Norton toolbar is there but with NO features including the security vault for password logins. What else can I do at this point to make it compatible ????? I have restarted my computer several times and it says they are active but I get no results with my security vault. Thank You, Ed M

被采纳的解决方案

hi ed, norton is currently only providing a limited version of its toolbar extension: https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar if you'd liek to get an update on the timing of when the full-featured version of their addon is going to be released, you'd have to get in contact with norton's support, since we don't know the details on this.

定位到答案原位置 👍 11

所有回复 (2)

more options

选择的解决方案

hi ed, norton is currently only providing a limited version of its toolbar extension: https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar if you'd liek to get an update on the timing of when the full-featured version of their addon is going to be released, you'd have to get in contact with norton's support, since we don't know the details on this.

more options

Ihave dropped back to older versions and it appears that Firefox no longer supports the Vault in those versions. The only thing I can do is use IE to get to my vault. I was forced to 42 when I rebooted my system and when I try an older version of Firefox now the Norton Vault is no longer supported by Firefox.