Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Just downloaded mozilla for ios & signed in to sync with my desktop, but I can only see 7 of my bookmark folders? What's going on? Thanks!

  • 3 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 z. ixa

more options

My 21 folders in bookmarks are under bookmarks menu>firefox bookmarks>favorites

My 21 folders in bookmarks are under bookmarks menu>firefox bookmarks>favorites

被采纳的解决方案

I understand that there are 21 bookmark folders on another device. However I do also know that there are 4 folders listed under Desktop Bookmarks.

Currently bookmarks in Firefox sync are set to merge. Sometimes this does not always keep the exact same folder structure.

In order to troubleshoot, it is possible to clear the Firefox for IOS cache and attach the device to the account once more.

定位到答案原位置 👍 3

所有回复 (3)

more options

选择的解决方案

I understand that there are 21 bookmark folders on another device. However I do also know that there are 4 folders listed under Desktop Bookmarks.

Currently bookmarks in Firefox sync are set to merge. Sometimes this does not always keep the exact same folder structure.

In order to troubleshoot, it is possible to clear the Firefox for IOS cache and attach the device to the account once more.

more options

I scoffed at this reply, but upon trying it, IT WORKED! My unsorted bookmarks are in their proper place, and all of my other 21 folders are under Favorites just as on the desktop version. Bravo!

由GLT52于修改

more options

so how do you

"clear the Firefox for IOS cache and attach the device to the account once more."?

For me, Bookmarks are not syncing at all! :

When i try to find my bookmarks

on iOS, there are only two items there: "the mozilla project" and "Firefox help and

support"!

There's not even a folder called desktop bookmarks or anything that i can see.  i have not 

been able to actually get my computer's bookmarks onto the phone!!!

i have restarted several times (PC, and PC's firefox , and phone's firefox), and gone into

my sync settings on both my computer and my phone, two days in a row now... but even though my phone SAYS it synced,and i have forced the sync a couple times

more, it STILL doesn't show my bookmarks.

Please help! - what can i do?

BTW, i also could not even login-- my iPhone kept saying my password was incorrect tho' i know for sure it was correct, so i finally had to reset my password, then could login yesterday. but today, again it will not let me login, even with my new password!