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When I click to open thunderbird but the email window does not appear before the icon shows the app closed again, how do I fix this?

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 dlkcamp

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To start thunderbird, I click on the quick start icon on my toolbar, it highlights as if starting, then a few seconds later, returns to a closed state. No email window ever appears on screen. When I check the task manager, thunderbird does not appear in the running apps list, but one or two processes show running on the details tab (one process from first clicking on the icon, then another if I right click and try to open one of the optional windows). I am running Windows 8.1. It had been working fine earlier in the day, so I have no idea what has happened. Rebooting the PC does not help the issue. How do I get the thunderbird windows to show up on screen again? If I can't, please send instructions to backup all associated email and address profile information so I do not have lose anything... then uninstall and reinstall thunderbird and restore all info associated with my current profile. Thank you.

To start thunderbird, I click on the quick start icon on my toolbar, it highlights as if starting, then a few seconds later, returns to a closed state. No email window ever appears on screen. When I check the task manager, thunderbird does not appear in the running apps list, but one or two processes show running on the details tab (one process from first clicking on the icon, then another if I right click and try to open one of the optional windows). I am running Windows 8.1. It had been working fine earlier in the day, so I have no idea what has happened. Rebooting the PC does not help the issue. How do I get the thunderbird windows to show up on screen again? If I can't, please send instructions to backup all associated email and address profile information so I do not have lose anything... then uninstall and reinstall thunderbird and restore all info associated with my current profile. Thank you.

被采纳的解决方案

Thanks for the reply... still not sure what happened, but I ended up uninstalling and re-installing t bird. It all went back to normal after that. So, your solution may work, but I did not get the chance to try it. My solution, though not ideal, was effective and the problem was solved.

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所有回复 (2)

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Hold the shift key while you click. does it start then?

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选择的解决方案

Thanks for the reply... still not sure what happened, but I ended up uninstalling and re-installing t bird. It all went back to normal after that. So, your solution may work, but I did not get the chance to try it. My solution, though not ideal, was effective and the problem was solved.