Start Norton Identify Safe alone. I don't know if you can export the data. But you can try to copy and paste.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

I was able to save the Norton Idenitfy Safe vault website, username & passwords to a CVS file. Is it possible to download this file into the FF Password Manager as you would the password files from IE & Chrome ?

There is an extension which can export/import CSV-format login data. What I saw in discussions was that export files from other programs may place the fields in a different order from what it expects, so if the import fails, you may need to do an export to see whether that is the issue and go about modifying your data to match the expected format.

https://addons.mozilla.org/firefox/addon/password-exporter/

You might also want to consider something like LastPass which would store your logins in the cloud (hopefully securely) so you can use them on multiple browsers and devices.

I have exported both my Firefox User Ids and passwords to a CVS file and the same for Norton Identity Safe. I attempted to add them together and upload them back into Firefox. No matter how I attempt to manipulate the data, the upload just dies. The Firefox CVS file has many more columns of data that cannot be extended in any intelligent way into the Norton Data. Does anyone have a solution?

If not -

It is my understanding that the user Ids and passwords stored in Firefox do no go into the 'cloud' or anyplace else. Since it seems impossible to combine Norton Identity Safe information into the Firefox file, is there any other software that stores information only locally? I was about to try LastPass until I discovered it goes into the 'cloud' and they have had a few security breaches,

Hi kenjt, can you verify that the extension works by exporting the logins and immediately re-importing them successfully? I don't know whether it knows to ignore duplicates...

If that doesn't work: There is a problem with the extension that needs to be addressed first.

If that works: The file format might be slightly off after you add your Norton data. CSV is very sensitive to balancing quotation marks, the number of commas, etc. I don't know whether there is any tool to make it easier to match exactly the format the extension is looking for other than to do it by hand.

jscher2000 - I exported and imported the CVS file with no problem. Nothing new was imported since they were all duplicates.

When I looked at the CVS file, no quotation marks were visible. Only when I exported the file as an XML did I see quotes.

The fields in the exported Firefox CVS file are -

hostname username password formSubmitURL httpRealm usernameField passwordField

I copied the hostname URL into the formSumitURL column and just filled the usernameField column with username and the passwordField column with password since many of the Firefox entries had that.

As I said, when I attempt to import the combined file, it just died and I had to force Firefox to close.

kenjt said

The fields in the exported Firefox CVS file are -

hostname username password formSubmitURL httpRealm usernameField passwordField

I copied the hostname URL into the formSumitURL column and just filled the usernameField column with username and the passwordField column with password since many of the Firefox entries had that.

Okay, the field name improvisations shouldn't break the import, although they might not work if the page that needs to be filled actually uses other information. On the formSubmitURL, did the examples in the export indicate any protocol or path information is needed in addition to the host name?

Also, are you using Excel for this? In that case, you might have better luck using a text editor. It's more work (copy/paste new lines from existing ones), but less risk of changing the format.

I just opened the Firefox file and discovered that every field is enclosed in quotes. The quotes are not, of course, included in Norton Identify safe. Since I have more than 300 entries in Norton, it would be a very big job to go through and add the quotes. Now, I have to decide if it's worth doing as opposed to waiting until August, when Norton claims to fix their problem and/or use another browser for the time being.

Hi Kenjt, What's the latest information for a fix from Norton ? Any links to the latest news. I know there will be other people interested in this issue and dates may have slipped.

... Stay tuned as we announce the patch when it posts and for updates on Identity Safe. ....

{Firefox 41 and newer version compatibility - updated info)

Right now, Norton's official statement is that everything will be back to 'normal' with Identity Safe in August. They want to build code that will work with most popular browsers. They are getting a lot of flack from people, like me, that much prefer to use Firefox than any other browser.

Thanks for that. I guess this may have been the announcement

• http://community.norton.com/en/forums/identity-safe-limited-compatibility-firefox-current-status

  March 17 2016 Update:
  Hi everyone, it’s been a few weeks since the initial status update, and our team has heard your concerns and appreciate your feedback. We’re still on track for the August 2016 release. If things change, we will update this thread with the information. We are watching and working closely with Mozilla’s web extensions development plans – see Mozilla’s update here: Advantages of WebExtensions for Developers (link is ). Thanks again for your patience and understanding. ....