搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I stop "The Primetime Content Decryption Module provided by Adobe Systems, Incorporated plugin has crashed" in Netflix on Firefox 42?

  • 5 个回答
  • 4 人有此问题
  • 2 次查看
  • 最后回复者为 cpearce

more options

I was watching Netflix fine last night, but now all of the sudden it's giving me this message when I try to watch videos:

> The Primetime Content Decryption Module provided by Adobe Systems, Incorporated plugin has crashed

I suppose Netflix is trying to use HTML5 instead of Silverlight, of course getting away from Flash only to come back to Adobe isn't that ideal.

The plugin is automatically downloaded by Firefox, so this is a Firefox issue: https://support.mozilla.org/en-US/kb/enable-drm

Anyway, I have "Play DRM content" selected in Options ==> Content. What else could fix this?

I was watching Netflix fine last night, but now all of the sudden it's giving me this message when I try to watch videos: > The Primetime Content Decryption Module provided by Adobe Systems, Incorporated plugin has crashed I suppose Netflix is trying to use HTML5 instead of Silverlight, of course getting away from Flash only to come back to Adobe isn't that ideal. The plugin is automatically downloaded by Firefox, so this is a Firefox issue: https://support.mozilla.org/en-US/kb/enable-drm Anyway, I have "Play DRM content" selected in Options ==> Content. What else could fix this?

由PatPeter于修改

所有回复 (5)

more options

Go to Adobe.com and find the proper support forum.

more options

This is NOT an Adobe issue. This plugin is automatically downloaded by Firefox:

> Firefox downloads and enables the Adobe Primetime CDM by default to give users a smooth experience on sites that require DRM.

https://support.mozilla.org/en-US/kb/enable-drm

由PatPeter于修改

more options

I've called the big guys to help you. Good luck.

more options

Thank you!

more options

Sorry you're having trouble.

If you open about:crashes can you copy some of the URLs listed and paste them here?