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Regarding download of files from emails

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Hello, I am using Motorola G3 device and I am not able to download any attachment from emails. Please do needful help

Hello, I am using Motorola G3 device and I am not able to download any attachment from emails. Please do needful help

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Emails can be downloaded normally but if you could be more specific what email service(Gmail..etc) is causing this problem,i could verify and inform you of this.I have motog2 and have no problem in downloading attachments.