搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

Firefox 43 update keeps crashing my mac desktop + script errors, anyone else?

  • 6 个回答
  • 5 人有此问题
  • 10 次查看
  • 最后回复者为 FredMcD

more options

1] keep getting script errors trying to shop on Amazon [compatibility with my shopping extensions?] I can stop the script, but once somehow it opened multiple Amazon windows with script error messages and whole computer froze badly. Had to shut down.' 2] Pages like weather Channel, Yahoo Mail were at first blank except the background, now they load but slower than before. 3] with several or more tabs open in private windows, I start playing YouTube videos. They seem to play fine for a good while, Pausing and searching the videos, and then Firefox disappears and crashes. Thanks for any help [ I just downloaded a bunch more extensions to try later, but the vast majority of all my extensions are disabled ]

1] keep getting script errors trying to shop on Amazon [compatibility with my shopping extensions?] I can stop the script, but once somehow it opened multiple Amazon windows with script error messages and whole computer froze badly. Had to shut down.' 2] Pages like weather Channel, Yahoo Mail were at first blank except the background, now they load but slower than before. 3] with several or more tabs open in private windows, I start playing YouTube videos. They seem to play fine for a good while, Pausing and searching the videos, and then Firefox disappears and crashes. Thanks for any help [ I just downloaded a bunch more extensions to try later, but the vast majority of all my extensions are disabled ]

所有回复 (6)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update

more options

Thanks for the reply, Fred. I will have to try the safe mode another time. And investigate the other thing whatever that is. [If it's something I had to install, I wouldn't have it. ]

I guess it's somewhat common for some extensions not to work after an update?  Could the 2 shopping extensions that  no longer work be causing the script errors on Amazon?
And  the crashes happened when I was watching a video on Facebook  Or YouTube

由hithx于修改

more options

If you suspect any add-on, disable it and restart the browser.

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

more options

didn't have time to try any fixes...problem resolved itself finally about few months ago...thanks for help!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.