搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The body of my emails in my inbox have disappeared. Only the sender info is showing up. What happened?

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 christ1

more options

I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

所有回复 (3)

more options
I am getting an error code concerning my authority to write to the inbox.

What exact error do you get?

more options

ERROR MESSAGE: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mail.

more options

Have you checked write privileges and disk space?

It's possible that your mail files got corrupted. First of all, create a full profile backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup, assuming they still did exist at the time of the backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird