搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox wont allow fastmail e-mail attachments

  • 2 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 keithr

more options

I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser.

I tried re-installing Firefox, and also updating Java, all to no avail.

Any help appreciated

I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser. I tried re-installing Firefox, and also updating Java, all to no avail. Any help appreciated

所有回复 (2)

more options

Hello there,

Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently.

You can try and clear the cache/cookies by doing the following:

1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now”

Finally, relaunch your browser and see if the issue still persists.

Hope this helps!

more options

Machine Master said

Hello there, Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently. You can try and clear the cache/cookies by doing the following: 1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now” Finally, relaunch your browser and see if the issue still persists. Hope this helps!

Tried it, but no difference. Thanks anyway.