搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Home panel does no longer list folders for HOTMAIL, however they are all listed under Manage Folder Subscriptions

  • 8 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 BugsJones

more options

I have several email accounts. The HOTMAIL account used to show all of it's folders. Suddenly, only two are listed: Inbox and Deleted. The other email accounts look perfectly normal.

If I do a Manage Folder Subscriptions there is in fact the entire list of folders that SHOULD be shown under HOTMAIL in the left hand panel.

Serious newbie - if you tell me to do something please tell me how.

thanks

I have several email accounts. The HOTMAIL account used to show all of it's folders. Suddenly, only two are listed: Inbox and Deleted. The other email accounts look perfectly normal. If I do a Manage Folder Subscriptions there is in fact the entire list of folders that SHOULD be shown under HOTMAIL in the left hand panel. Serious newbie - if you tell me to do something please tell me how. thanks

被采纳的解决方案

yup. problem not caused by Thunderbird. see https://support.mozilla.org/en-US/questions/1105490

定位到答案原位置 👍 1

所有回复 (8)

more options
more options

Here are the home panel of Thunderbird as well as the panel for Manage Folder Subscriptions. ALL of the folders in the MFS panel used to be listed under HOTMAIL on the home panel.

more options

Shouldn't you have each folder checkbox enabled in the Subscribe window?

more options

First off, rest assured I did not ever UNCHECK those boxes. I have no idea what that panel is for.

I have already (and again with your response) checked all of those boxes and hit subscribe then OK. Panel goes away. If I go right back to that panel nothing is checked. I really brought up that panel to prove TB does KNOW the folders exist.

more options

It looks like another example of this problem: "I have 3 email accounts..." was recently posted.

Any correlation?

more options

First off - yesterday, after what, a week or so, the missing folders suddenly appeared. I had logged onto TB maybe 10 times during the day then all of a sudden everything was as it should be. Didn't last long, this morning logged into TB and the problem is back.

Second thing - scanning this support forum I find a significant number of other folks with the same issue.

more options

选择的解决方案

yup. problem not caused by Thunderbird. see https://support.mozilla.org/en-US/questions/1105490

more options

After posting this morning I rummaged around in TB. By accident I found the option to show only subscribed folders. Since when I checked the individual folders in subscribe they immediately unchecked I thought I would give it a shot. I unchecked show only subscribed folders and things looked correct.

So far it seems to be working.