搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

after opening file choice to save but no prompt to open with

  • 4 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

Received email to update norton. Clicked on download. Window prompted you have chosen to open and would you like to save but not the further prompt where to open with. Saved it but reopening just gives the save option. I tried different applications in the PDF status choices like adobe acrobat in fire fox and always ask but still only save options when file opened. thanks

Received email to update norton. Clicked on download. Window prompted you have chosen to open and would you like to save but not the further prompt where to open with. Saved it but reopening just gives the save option. I tried different applications in the PDF status choices like adobe acrobat in fire fox and always ask but still only save options when file opened. thanks

被采纳的解决方案

That is correct. PS. Norton Live Updater takes care of such things.

定位到答案原位置 👍 1

所有回复 (4)

more options

Hi there.

It sounds like you're retrying the email link and not opening the local file (since Firefox boxes keep popping up).

If you want the Windows option to select a program, open the downloaded local file in Windows. Opening the downloaded file from Firefox's Downloads should also do the trick.

Just out of curiosity, what is the local file called (with file extension, "xxx.YYY")?

由Phoxuponyou于修改

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

Fred's got a point there; I was thinking of my own emails I received from Symantec, which were legitimate but spammy/extortion.

The only secure way to do this is to go to the source, or use an in-program function or link.

more options

选择的解决方案

That is correct. PS. Norton Live Updater takes care of such things.